Mail Trouble – 8/25/2009

9:45am: Our e-mail service is currently down. We are working with our vendors to correct the problem.

10:15am: Problem appears to be with the virtual machine software that is hosting our mail server. We have \”Gold\” service with the VM vendor and are awaiting a return call.

11:00am: We are on the phone with the vendor\’s technical support.

11:15am: Mail is working again.

Mail Trouble – 8/25/2009 Read More »

Summer 2009 Downtime Schedule

Here is the maintenance schedule for the summer:

Tue, Jun 16, 2009, 4:00am-8:00am
Tue, Jun 30, 2009, 4:00am-8:00am
Tue, Jul 14, 2009, 4:00am-8:00am
Tue, Jul 28, 2009, 4:00am-8:00am
Tue, Aug 11, 2009, 4:00am-8:00am
Tue, Aug 25, 2009, 4:00am-8:00am

During these times we will be performing a variety of update, installation, and maintenance tasks.

Summer 2009 Downtime Schedule Read More »

Outgoing Mail is Down

Because our mail server was sending large amounts of spam, we have temporarily turned off the SMTP portion of the system while we identify, isolate, and correct the problem. As a result, outgoing mail is disabled. Users are able to receive mail. Users can also create draft messages but these must be manually sent after the SMTP server is re-enabled.

Update 9:07am, April 3, 2009:
Outgoing mail is re-enabled. Downtime was approximately 10 minutes.

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Downtime: Tuesday, March 17, 2009

On Tuesday, March 17, 2009, we will have a scheduled downtime from 4:00am to 8:00am EDT.

This downtime affects all users of the department\’s computing and networking infrastructure.

Scheduled work includes:

  • Moving data in user home directories to a new disk array
  • Updating the software for our e-mail system
  • Rebooting the c2 cluster to pick-up some recent configuration changes

This work is part of normal maintenance.

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Downtime: Tuesday, January 27, 2009

On Tuesday, January 27, 2009, we will have a scheduled downtime from 4:00am to 8:00am EST.

This downtime affects all users of the department\’s computing and networking infrastructure.

Scheduled work includes:

  • Reconfiguring the wireless network
  • Updates to our NetApp filer
  • Updates to the OS on the cycles machines
  • Updates to our e-mail system

This work is part of normal maintenance. Note that this downtime overlaps the OIT shutdown of all campus network services. For details, see their posting.

The change that will affect users the most is the reconfiguration of our wireless infrastructure. After the change, all wireless users should use the \”csvapornet\” SSID. For details see the CS Guide.

Downtime: Tuesday, January 27, 2009 Read More »

Connectivity Problems

Due to a yet-to-be identified source, we are seeing very large bursts of connections to large numbers of outside IP addresses. These hour-long bursts occurred at approximately 1:00am and 7:00pm on Sunday, and 1:00am and 7:00am on Monday. These events filled the firewall connection table and disrupted connections for about 3 hours each.

Update: While the source has been identified, we have not been able to reach the user. The traffic began again at 1:00pm today. We have disabled that port. You may notice some delays for a few more minutes while the network settles.

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Downtime: Thursday, December 18, 2008

On Thursday, December 18, 2008, we will have a scheduled downtime from 8:00am to 10:00am EST.

This downtime only affects direct and indirect users of the project file server. This includes the web servers, cycle servers, c2 cluster, ftp server, and the ftp mirror.

Note that e-mail, networking, the CVS server, and the database machines will remain operational during this time.

As one of the steps to clean up the file system mess, we will do a final sync between our temporary storage and our re-built production storage.

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Downtime: Thursday, December 11, 2008

On Thursday, December 11, 2008, we will have a scheduled downtime from 4:00am to 8:00am EST.

This downtime only affects direct and indirect users of the project file server. This includes the web servers, cycle servers, c2 cluster, ftp server, and the ftp mirror.

Note that e-mail, networking, the CVS server, and the database machines will remain operational during this time.

As one of the steps to clean up the file system mess, we will do a final sync between our problematic storage and temporary storage. We will then put the the temporary storage into production until we rebuild our storage pool.

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Downtime: Wednesday, December 10, 2008

On Wednesday, December 10, 2008, we will have a scheduled downtime from 4:00am to 8:00am EST.

This downtime only affects users of the beowulf clusters (c2, c3, and hbar). All other services (e.g., e-mail, web, databases, file servers, and cycle servers) will remain operational.

Scheduled work includes:

  • Move the nodes in the test cluster (c3) into the production cluster (c2).
  • Upgrade the production cluster (c2) to Rocks 5.
  • Decommission the hbar cluster with its single compute node.

With the participation of Jennifer Rexford, Fei-Fei Li, and David Blei, we are adding 14 additional nodes to the cluster. Eleven of these nodes have 16 GB RAM (instead of 8 GB RAM) and 8 cores per node (instead of 4 cores per node).

The hbar cluster was created specifically so that users could experiment with an 8-core machine. The expansion of c2 makes hbar obsolete. As a result, we will decommission hbar.

Downtime: Wednesday, December 10, 2008 Read More »

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